Terms & Conditions

Welcome to PCKL DROP LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of https://pckldrop.com (the “Site”) and any purchases made through it.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of Our Website

You agree to use this Site for lawful purposes only and in a way that does not violate any applicable laws or regulations or infringe on the rights of others.

You may not:

  • Use the Site for fraudulent or unlawful activity
  • Attempt to gain unauthorized access to our systems
  • Copy, scrape, or exploit Site content without permission

2. Products & Orders

All products sold on PCKL DROP are print-on-demand, produced and fulfilled by third-party providers (including Printify).

  • Products are created only after an order is placed
  • Colors and sizing may vary slightly due to screen settings and manufacturing tolerances
  • We reserve the right to refuse or cancel any order at our discretion

Once an order has entered production, it cannot be changed or canceled.

3. Pricing & Payment

  • All prices are listed in U.S. dollars (USD)
  • Prices may change at any time without notice
  • Payment is due in full at checkout

We accept payments through secure third-party payment processors. We do not store your payment information.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed.

We are not responsible for:

  • Delays caused by carriers, weather, or customs
  • Incorrect shipping addresses provided by the customer
  • Lost or stolen packages after delivery confirmation

For full details, please see our Shipping Policy.

5. Returns & Refunds

Because our products are made to order, all sales are final, except in cases of:

  • Defective items
  • Printing errors
  • Damaged products upon arrival

If there is an issue with your order, you must contact us within 7 days of delivery with photo evidence.

For more information, please review our Refunds & Returns Policy.

6. Intellectual Property

All content on this Site—including designs, logos, graphics, text, and images—is the property of PCKL DROP or its licensors and is protected by copyright and trademark laws.

You may not:

  • Reproduce or distribute our designs
  • Use our branding without written permission
  • Create derivative works based on our content

7. User-Generated Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and share that content for marketing or promotional purposes.

You agree not to submit content that is:

  • Offensive, defamatory, or illegal
  • Infringing on third-party rights
  • False or misleading

8. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We make no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

9. Limitation of Liability

To the fullest extent permitted by law, PCKL DROP shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the Site
  • Purchase or use of our products
  • Delays or fulfillment issues

Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless PCKL DROP, its owners, partners, and affiliates from any claims, damages, or expenses arising out of:

  • Your use of the Site
  • Your violation of these Terms
  • Your infringement of any third-party rights

11. Third-Party Services & Links

Our Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Maryland, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site.

14. Reviews & User-Generated Content

By submitting a review on our website, you grant PCKL DROP a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and display your review for marketing, promotional, and other business purposes.

All reviews are subject to moderation and may be removed if deemed inappropriate, offensive, or in violation of these Terms. Submitting a review does not guarantee publication or approval.

If incentives or discounts are offered for submitting a review, they are not contingent on the content of the review.

Your continued use of the Site constitutes acceptance of any revised Terms.